Mandi and I both love cupcakes. So it was with a little trepidation we approached Swirls. It’s not too far from my place so, if it were the heavenly cupcake experience it threatened to be, it’d be game over for us. We may as well start stocking up on insulin and acai berries.
Luckily, Swirls was merely “meh”.
Which is always odd for a restaurant or bakery which specializes in one product. If you’re a cupcake bakery, it’s completely fair for your patrons to have lofty expectations of your product. Which, frankly, I did have of my Still-a-Vanilla cupcake. So when the buttercream icing seemed more like whip-cream out of a spray can and the vanilla cake was a bit rubbery, I have to say I had not choice but to be a bit let down. I did ask myself if this was a case of my expectations being too high. I think I would have been a little more forgiving if cupcakes weren’t their specialty, but even so I’d have to rank this cupcake as just on the high side of average.
Mandi got the Red Velvet which was a better cake, but not as “red” as you’d expect. It did have a slight rosey tint to it. It was brown. The sign also said it was supposed to have cream cheese icing which she said it clearly didn’t.
As we left, we noticed they were putting out an Oreo cupcake which appeared to have proper buttercream icing. It looked absolutely delicious. Maybe it was. It made me doubt my cupcake had buttercream icing on it at all and I was right in thinking it was merely whip-cream out of a can.
As we were leaving we also noticed Swirls apparently makes fondant laden art cakes as well.
We think that’s the apple from the book cover.
One thing that was really fabulous about our visit to Swirls was the coffee. One of the best Americanos I’ve had on Dundas, bar none. Also the small size is apparently huge. But in typical Dundas Dining fashion, there has to be some awkwardness in ordering. You need to place your coffee order with someone at another counter entirely from where you place your cupcake order. Then they tally your coffee on a calculator which they slide over to the cupcake people. Really? That’s the best way to do it?
There’s also the option, the girl informed us, to pay them each separately. Though why they’d think anyone would ever want to do that never came to me. True, it would be more awkward and be slightly worse customer service which is the ideal in Dundas West restaurant culture, but I can’t really see the advantage.
The coffee was well worth the awkwardness. The cupcakes, not so much.
2.5 cups out of 5 cakes
5 Americanos out of 5 awkward moments